Operator support


What is KidsClub?

KidsClub is an innovative service that offers unlimited downloads of premium apps and games for a fixed low price. With this subscription model you have hundreds of kids friendly apps to enjoy as you please. Only the best apps of all categories: Games, Kids, Tools, Health, Education, Photography and more.

How do I pay for the service?

If the subscription plan offers a free trial period, no charges will be applied until this free trial is over. After that, for each due date, the subscription fee will be automatically deducted from your prepaid balance if you’re a prepaid customer. If you are a postpaid customer, the subscription fee will be deducted from your monthly bill.

Is KidsClub supported on iPhone etc.

Yes you can only play web based online games on iOS based devices

Are there any charges for playing these online games?

Standard data charges as per operator's data plan are applicable.

When I uninstall KidsClub, is the service automatically cancelled?

No the service isn’t cancelled. You can continue downloading games from the web storefront, but the user experience will be limited.

When I cancel my subscription, can I continue using the apps I downloaded?

No. The apps are associated with your subscription; so when you cancel the service, those apps will be blocked, although, your data will be stored for 2 months after the cancellation. If you cancel the subscription and want to use your apps, just subscribe for the service again.

What are the advantages of subscribing to KidsClub?

By subscribing to KidsClub you have access to the best kids friendly apps of the Market for a fixed low price with no extra charges, no ads or inappropriate content. You can also enjoy these benefits unlimitedly with in-app items unblocked to make it a better experience.

Can I download as many apps as I like?

Yes. If you have a valid subscription you can download as many apps and games as you please.

How do I recognize the apps downloaded through KidsClub?

Every app downloaded through KidsClub comes with a little visual mark (badge) on its icon, so you won’t be confused about the apps downloaded from other sources.

Does downloading apps from KidsClub require an internet connection?

Yes. You must have an internet connection of any kind to start the download. We always recommend a Wi-fi connection to make it faster – especially for files above 15 MB. If you don’t have a mobile data plan, check the costs with your operator before using KidsClub.

While trying to download some games, it asks to download additional resources first. Is it expected?

Yes, some games require additional resources to be downloaded to play them

Why am I asked to download Google Play services first when installing some games

Some games do require Google Play services to be enabled as part of the features they offer e.g. Contacts, Location etc. Depending on the feature they are using it might be absolutely necessary or optional. If the features are optional, then you can Cancel the installation of Google Play services and proceed to install the game.

I am getting a message to disable WIFI when trying to subscribe, even though my data is switched On

Check if one of the following is enabled and disable and try again

  • The Data Saver mode in Google Chrome
  • Opera Max or Data Saver mode in the device
  • High mode in Opera Mini